Orders placed online that are in stock generally ship next business day. We ship through Canada Post and USPS. If there is a delay due to the carrier, or incorrect shipping address details provided, we cannot ensure that a package arrives within this time. Issues or delays due to customs are not the responsibility of Spot of Delight. Spot of Delight is not responsible for any issues regarding incorrect shipping information provided during checkout. If you would like your product expedited please inform us at firstname.lastname@example.org and we can arrange this (extra charges may apply).
Once you place your order:
1. We package your product in a plain padded bubble envelope or plain box.
2. We must put our return address on the shipment however, you will only see "SOD" in the sender portion.
3. The charge on your credit card will show up as "SOD"